Understand Your Utility Bill

Utility customers in Sandy are billed monthly, and most bills include multiple different charges.  We put this page together to make sure you understand what's on your bill and answer some of the most frequent questions we receive.  As always, feel free to reach out directly if you have questions: (503) 668-7449, or stop by City Hall at 39250 Pioneer Blvd.

CLICK HERE TO LEARN SANDY CLEAN WATERS (WASTEWATER IMPROVEMENT PROJECT).

CLICK HERE TO LEARN ABOUT THE DRINKING WATER SYSTEM REINVESTMENT PROJECT.
 

Utility Bill Breakdown

Typical Bill: The average customer in Sandy uses 700 cubic feet of water per month: about 5,200 gallons.  The figures you see below are for a typical Sandy utility customer, who uses 700 cubic feet of water and who signs up for 500 Mbps SandyNet service receives the following monthly charges:

• Water: the charge for 700 cubic feet of water usage is $57.85 ($15.78 base fee, plus $6.01 per hundred cubic feet use)

• Public Safety Fee: Flat fee of $4.50 on all accounts.  Pays for two additional police officers.

• SandyNet: Monthly charge for 500 Mbps speed is $44.95.

• Stormwater: Flat fee of $8.00 on all accounts.  Supports the City’s stormwater infrastructure.

• Sewer: Sewer consumption is calculated based on water consumption.  The sewer charge for 700 cubic feet of water usage is $84.56.  (Note: this example is a winter period bill— see the ‘Winter Average’ page for further information).

Total monthly bill for typical customer: $199.86

Late Fees: accounts that are 30 days past-due are assessed a $5 late fee; accounts 45 days past-due may incur a $50 utility shutoff fee if payment is not made before the shutoff deadline.