Water

CLICK HERE TO LEARN ABOUT THE DRINKING WATER SYSTEM REINVESTMENT PROJECT.

The City of Sandy provides water service to customers within city limits and in some surrounding areas. For Public Works and Utilities issues (water, sewer, streets, storm drainage) not on private property on weekends or outside of regular business hours, please call the City's Answering Service at (503) 972-8193. For questions about your utility bill please call 503-668-7449 8:00 4:00 Monday - Friday.

Water Sources

The City of Sandy has three water sources. During the spring, fall and winter approximately 50% of the City’s supply is purchased from the Portland Water Bureau. The remainder of our supply comes from Brownell Springs (a city-owned natural spring on Lenhart Butte) and Alder Creek (a small tributary of the Sandy River). During the summer when demand increases, each source provides approximately one-third of the total supply.

Water Quality

The City of Sandy has three water sources. During the spring, fall and winter approximately 50% of the City’s supply is purchased from the Portland Water Bureau. The remainder of our supply comes from Brownell Springs and Alder Creek. During the summer when demand increases, each source provides approximately one-third of the total supply.

2022 Water Master Plan

Click the PDF below to read the full plan.

The purpose of the Water System Master Plan (WSMP) is to perform an analysis of the City of Sandy’s (City’s) water system and:

Frequently Asked Questions

I don’t have as much pressure as I did before. Why?

Call Public Works at 503-668-5310 for information about water pressure in your neighborhood. There are many things that could cause pressure to fluctuate in your system.

Category: Water FAQ's

Is my water safe to drink?

Sandy's drinking water is tested rigorously and meets safe drinking water standards.

Category: Water FAQ's

My water tastes different today. Why?

Many factors can lead to different taste characteristics.

Seasonal algae blooms in source water and chlorine residual levels are just a few examples of things that can lead to taste variations.

Category: Water FAQ's

Who do I contact to discuss my water bill?

Please contact our Utility Clerk at: 503-668-7449 to discuss your water bill.

Category: Water FAQ's

Why is my water bill so high?

Multiple factors can lead to an elevated water bill. The utility bill you receive is split into different sections. Water is billed from what is captured through your services water meter (billed at the nearest 100 cubic feet). Wastewater is billed based on the amount of water that went through the meter and then presumably down a connected drain. A leaking toilet or pipe fitting are among the most common reasons why a water bill will rise.

*Call 503-668-7449 to discuss your water usage with our utility clerk.

**Remember to carefully irrigate in the growing months, irrigation systems that over water will cause a rise in your bill also.

Category: Water FAQ's