Public Works

Synonym: 
publicworks

What should I do if I see liquid coming out of the manhole?

Call Public Works 9am-5pm at (503)-668-5310, if after hours, please call (503) 972-8193. 

*Please provide the location of the manhole and any other helpful information.

What is the manhole doing in my backyard?

It could be a sewer manhole or a storm manhole. Both systems are not always located in the road. Sewer and storm systems work off gravity, so via a utility easement. A manhole may be in your back yard due to the engineering and design to achieve gravity flow to the next manhole.

Who maintains the lateral from my home or business?

The sanitary lateral is a shared line. The homeowner owns and maintains the segment from the home to the right-of-way. The City owns and maintains the portion from the mainline to the back of the right-of-way.

How are sewer lines maintained

Sewer lines are maintained by jetting (cleaning), enforcement of our FOG (fats, oils and grease) Program, CCTV and visual inspections, flow monitoring for inflow and infiltration, outreach of what is safe and what isn’t safe to flush or put down the drain. All these things help the city protect and maintain the sewer system for years to come. 

Are the storm and sanitary sewer lines separated or combined?

Sandy’s storm and sanitary sewer lines are separate systems. The wastewater treatment plant is designed to handle water we provide to the customer through the water meter.

What should I do if my sewer backs up?

Call a plumber. If the plumber determines that the back up was caused by an issue on the city’s side of the sewer system, please contact public works at 503-655-8211.
Most responsibility shifts from homeowner to the city when it nears the back of the sidewalk.

What does the Wastewater Division do?

Operation and maintenance of the sewer system. Making sure the wastewater reaches the treatment plant.

My street is narrow and it’s hard for two cars to pass. Can the city restrict parking on one or both sides?

It's unlikely that street parking would be removed due to lane crowding. If vehicles are illegally parking too far from the curb, please report to the City's code enforcement department by calling 503-668-5566.

Parked cars are blocking my driveway, or mailbox or intersection. Can I get a “No Parking” sign or yellow curb paint?

Due to multiple factors, the city no longer paints curbs. If signage has been defaced or removed at or near a mail box unit, one may possibly be supplied by the postal service. If a driveway is being blocked, reporting to the city's code enforcement department (503-668-5566) is the best option.

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