Why has my bill been even higher over the last couple of months?

While monthly utility bills include a base charge, much of the bill is calculated based on individual consumption.  During the COVID-19 response, many local residents have been spending more time working or learning at home, which has increased water and sewer usage for most households.

The other main cause of spiked bills is water leaks.  Remember – sewer and water charges are both based off your water consumption.  Things like leaky toilets and faucets can use many gallons of water if left unfixed.  If you aren’t sure whether you have a leak, give us a call at 503-668-5533.  If we do find that you have a leak, we may be able to make an adjustment on your bill.  There is also more information on water conservation available on the Regional Water Providers Consortium website.