Report an Issue
Click here to download our NEW MySandy App!
OR 
Having Trouble With App?
Please Email For Support: mycivicsupport@tylertech.com
MySandy provides easy and convenient access to City services and information, and allows you to connect to your community in lots of ways:
Report an issue within city limits such as sidewalk cracks, potholes, street light outages, graffiti, etc. You can snap a photo and send it directly through the app to the appropriate department for resolution.
- Pay Your Utility Bill
- Stay informed on upcoming events, emergencies, and the latest happenings through the Newsroom
- Find contact information for city departments and staff
- Find parks, facilities, and points of interest along with maps and directions
- Reserve the chipper
- Pay a citation
- Find SAM bus schedules and contact information
- Get contact information for your elected officials
- Do you have questions, comments or want to request city services? Use the My Sandy mobile app to do it all!
Download My Sandy today to stay informed and connected with your city!
Want to report your issue without downloading our "app"? Please click from the options below to submit your report.
For after hours problems or emergencies with the water, sewer, storm drainage or street systems not on private property.
Please call (503) 972-8193 for the City's answering service. Please be sure to give the operator your complete address and a contact phone number so that any personnel dispatched can contact you if needed. Public Works responds to problems or emergencies within the city limits only.
For street or drainage problems/emergencies outside Sandy contact Clackamas County Department of Transportation & Development at the following numbers:
- 503-557-6391 (7:00 - 5:30 Monday - Thursday)
- 503-655-8211 (Fridays, evenings and weekends)
For street or drainage problems or emergencies on Hwy 26, contact the Oregon Department of Transportation at (503) 283-5859
